HEROIC SUPPORT

Web Hosting FAQs

1What is web hosting?
Web hosting is a service that allows you to build your own online presence (website). It is also known as website hosting or shared hosting. You may have a web designer who has built a website for you which is now ready to be published and therefore need a hosting service so that the website can be published and be available to the world. You can also design your own website using the tools that come included in the service. (Website builder & 100´s of popular applications that you can install in just a click.) When anyone types in www.yourdomainname.com, the published website will display.
2 What type of web hosting do I need?
If you have been asked by your web designer that you need a hosting service you have come to the right place. NodHop Host offers shared hosting, reseller, vps hosting and dedicated server hosting. Most people will need just a share hosting package. It is the most basic and it is suitable for most websites. If you ever outgrow the service you can always upgrade to a higher plan or go for a vps or dedicated hosting.
3Who needs web hosting?
Anyone that needs a website and wants to make it public on the internet. The service is required by small businesses, web designers, developers, agencies and people looking to set up a hobby site. It can be used to host a website, applications, ecommerce website, blog and much more. It is often used to put up photo galleries and portfolios. Even special events such as weddings.
4Should I choose Windows or Linux hosting?
Just because you are using Windows or Mac, it does not mean that your web hosting needs to be the same. The system that your host runs on its servers has nothing to do with the system you are running locally on eg your pc. Linux is the most popular web server operating system. It has all the features that web designers are after. Unless your website needs a specific windows application you will need a linux hosting plan, which is what we have on this page.
5Do I need technical knowledge?
It can be used by beginners and advanced users. If you are looking to create a website for your business or hobby, you can easily do this with our online website builder. Pretty much everything you will ever need to do (setup email accounts, upload files, check statistics etc) is available through our easy to use cPanel control panel. Having some technical knowledge is helpful, eg knowing how to FTP if you are using your own tools to build your site. But we do have great step by step tutorials where you can learn more complex tasks. But if you do get stuck, we are always available via online chat if you need help.
6What is cloud hosting?
When you host a website on cloud hosting, the files of your website are stored on multiple servers. The real advantage of cloud is its reliability, flexibility and scalability. If one of the servers goes down your website will still continue working.
7How secure is NodHop Host's hosting?
We take security very seriously. All our servers are located in a state-of-the-art datacentres. The datacentre is protected by CCTV and secure perimeter fencing. There is strict access controls to the servers and expert staff available on site 24/7/365. The facility has redundant power supplies and numerous data providers to ensure maximum uptime.
8Can I buy hosting without a domain name?
You can have the hosting service with one company and domains with another. You do not have to have them under the same company. You can order just the hosting from NodHop Host and have your domains with another provider. When you place the order you have the option to either have a new domain name registered by NodHop Host, transfer a domain name to NodHop Host or use an existing domain name for the service. Use the 3rd option if you just need to order the hosting. Get started today with our cheap web hosting plans.
9What applications can I install?
Installing web applications can be done in minutes and it's easy. You can create a blog, sell online with an e-commerce website, setup a forum, upload your own pictures to a gallery, set up a wiki, use a content management system, analytics tool, invoicing system, or social network in a few clicks. Our hosting is compatible with thousands of applications because we support MySQL and PHP.
10Do you offer unlimited hosting?
Yes we do. We offer unlimited space, bandwidth, email accounts and MySQL databases on the business plan. On this plan you can host more than one website and It is super fast.
11Do I get email accounts?
Yes, you can create personalized email accounts using your domain. In the starter, pro and business package you can set up unlimited email accounts. You also get webmail apps so that you can check your email from smartphone or any internet connected device.
12Can I change my hosting package if required?
Yes. You can upgrade or downgrade your service at any time.
13Can you move my website from my existing hosting provider?
If you already have a hosting service with another provider and are looking to move to a new hosting company, we can help. Switching hosts has never been easier. We can do it all for you. We will just need your existing access details so that we can transfer over the files.
14I have a domain name with another company. How do I point it to NodHop Host?
You would just need to update the name servers of your domain names. Also known as DNS to: ns1.ai3.cloud ns2.ai3.cloud
15How quickly will my hosting service be active?
Your account will be instantly activated & you will be sent a full welcome pack by email immediately so that you can get started straight away.
16Do you offer a money back guarantee?
We are confident that you will love our services especially our online chat support. Whenever you have a question or have an issue that you need help with our technicians can help you instantly. Just click on the chat to us now button on our website. However If you are unsatisfied with our service we offer a full 30 day money back guarantee*. If you are not happy in anyway just cancel the service and we will provide a full refund, no questions asked.
17Can I cancel the hosting at any time?
Yes. Although we would hate to see you go, you can cancel your hosting anytime.

CLOUD HOSTING SIMPLIFIED: OUR HEROIC EXPERTS ARE ON HAND 24X7 TO HELP